Home Logistics & Services

The Latest

Past Years

• 2025

• 2024 Expand section

  • FakhrHosseini, S., Milton, M., Lee, C., & Coughlin, J. (2024). Ideal Connected Home Configurations: Insights From Expert Users. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 68(1), 1159-1168. https://doi.org/10.1177/10711813241269231

  • Vaidya, M., Lee, C., D'Ambrosio, L., and Coughlin, J. (2024) Informed adoption of smart products: A user-centered approach to privacy communications and impact on product use, in Gray, C., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P., Lloyd, P. (eds.), DRS2024: Boston, 23–28 June, Boston, USA. https://doi.org/10.21606/drs.2024.1035

  • Milton, M., Aldenhoven, C., Lee, C., D'Ambrosio, L., André, E., and Coughlin, J. (2024) Mobile interfaces for caregivers and older adults: Iterative design of the LifeTomorrow Ecosystem with aesthetic and functional considerations, in Gray, C., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P., Lloyd, P. (eds.), DRS2024: Boston, 23–28 June, Boston, USA. https://doi.org/10.21606/drs.2024.1156

  • Milton, M. C., FakhrHosseini, S., Lee, C., & Coughlin, J. (2024). Empowering Robot Designers: A Digital Tool for Early-Stage Social Robot Prototyping and Communication. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 1–9. https://doi.org/10.1145/3613905.3651048

  • Patskanick, T., Cerino, L., Ashebir, S., FakhrHosseini, S., D'Ambrosio, L., & Coughlin, J.F. (2024). Aging in a smart home? The oldest olds’ attitudes towards technology for aging-in-place. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, https://doi.org/10.1177/10711813241260397

• 2023 Expand section

  • Cerino, L., Lee, C., Lee, S., FakhrHosseini, S., Son, H., Shen, S., & Coughlin, J.F. (2023). An iterative approach to user-centered design of smart home systems. 9th International Conference on Human Aspects of IT for the Aged Population, held as part of 25th International Conference on Human-Computer Interaction (HCII 2023)

  • Trivedi, Y., FakhrHosseini, S., Lee, C., Lee, S., Cerino, L., & Coughlin, J.F. (2023). Living in a networked home: older adults’ expectations and attitudes. 9th International Conference on Human Aspects of IT for the Aged Population, held as part of 25th International Conference on Human-Computer Interaction (HCII 2023).

  • Vaidya, M., Lee, C., D’Ambrosio, L., & Coughlin, J.F. (2023). Evaluating privacy policies and user agreements of smart home devices from the perspective of the aging population. 9th International Conference on Human Aspects of IT for the Aged Population, held as part of 25th International Conference on Human-Computer Interaction (HCII 2023).

  • Vaidya, M., Lee, C., D’Ambrosio, L., Ashebir, S., & Coughlin, J.F. (2023). Data privacy and smart home technology adoption: older adults’ attitudes and beliefs. 9th International Conference on Human Aspects of IT for the Aged Population, held as part of 25th International Conference on Human-Computer Interaction (HCII 2023).

  • Lee, S., Zhu, Z., Lee, C., Yang, M.C. & Coughlin, J.F. (2022). Re-envisioning a hybrid participatory design workshop: people, pedagogy, and process. International Design Conference (IDC 2022).

• 2022 Expand section

  • FakhrHosseini, S., Chan, K., Lee, C., Jeon, M., Son, H., Rudnik, J., & Coughlin, J. (2022). User Adoption of Intelligent Environments: A Review of Technology Adoption Models, Challenges, and Prospects. International Journal of Human–Computer Interaction, 1-13.

  • Cerino, L., FakhrHosseini, S., Lee, C., Lee, S. H., Son, H., & Coughlin, J. (2022, September). Towards a more Connected Home: User Attitudes and Perceptions after an Integrated Home Technology Exposure. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 66, No. 1, pp. 1917-1921). Sage CA: Los Angeles, CA: SAGE Publications.

  • Lee., S., Lee., C., Yang, M.C., & Coughlin, J.F. (2022). Footwear design considerations for an aging population from user experience, service, and technology aspects. Human Factors and Ergonomics Society International Annual Meeting (HFES 2022).

  • Son, H., Lee, C., FakhrHosseini, S., Lee., S., Coughlin, J.F., and Rudnik, J. (2022). Reshaping the Smart Home Research and Development in the Pandemic Era: Considerations around Scalable and Easy-to-Install Design. Proceedings of the 66th Annual Conference on Human-Computer Interaction. 6 (CSCW1) https://doi.org/10.1145/3512961

• 2021 Expand section

  • Lee, S., Lin, W., Rudnik, J., & Rhodes, D. (2021). An Architecting Approach to Transformations in the Design Consulting Industry: IDEO Case Study. Proceedings of the Design Society, 1, 405-416. doi:10.1017/pds.2021.41

  • FakhrHosseini, S., Son, H., Rudnik, J., Lee, C., Lee, S., & Coughlin, J.F. (2021, scheduled). User needs of smart home services, Human Factors and Ergonomics Society International Annual Meeting (HFES 2021), October 5-7, Baltimore, MD.

  • Lee, SH., Zhu, Z., Lee, C., Duarte, F., Coughlin, J.F. (2021). An Expert Interview Study of IoT Wearable Technologies for an Aging Population from Product, Data, and Society Dimensions. In: Gao, Q., Zhou, J. (eds) Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities. HCII 2021. Lecture Notes in Computer Science(), vol 12787. Springer, Cham. https://doi.org/10.1007/978-3-030-78111-8_29

• 2020 Expand section

  • FakhrHosseini, S., Lee, C., & Coughlin, J.F. (2020). Home as a platform: levels of automation for connected home services, 6th International Conference on Human Aspects of IT for the Aged Population, held as part of 22nd International Conference on Human-Computer Interaction (HCII 2020), July 19-24, held virtually.

  • Lee, C., Rudnik, J., FakhrHosseini, S., Lee, S., & Coughlin, J.F. (2020). Development of data-based personas for user-centered design of the connected home, 22nd Academic Design Management Conference, August 3-7, held virtually.

• 2019 Expand section

  • FakhrHosseini M., Lee C., Coughlin J.F. (2019) Smarter Homes for Older Adults: Building a Framework Around Types and Levels of Autonomy. In: Zhou J., Salvendy G. (eds) Human Aspects of IT for the Aged Population. Social Media, Games and Assistive Environments. HCII 2019. Lecture Notes in Computer Science, vol 11593. Springer, Cham

• 2018 Expand section

  • Miller J., Ward, C., Lee, C., D’Ambrosio, L. A., & Coughlin, J. F. (2018). Sharing is caring: The potential of the sharing economy to support aging in place. Gerontology and Geriatrics Education, https://doi.org/10.1080/02701960.2018.1428575.

  • Ward C., Ellis D., D’Ambrosio L.A., Coughlin J.F. (2018) Digital Breadcrumbs: A Lack of Data Privacy and What People Are Doing About It. In: Kurosu M. (eds) Human-Computer Interaction. Theories, Methods, and Human Issues. HCI 2018. Lecture Notes in Computer Science, vol 10901. Springer, Cham . https://doi.org/10.1007/978-3-319-91238-7_46.

• 2017

• 2016

• 2015 Expand section

  • Lee, C. & Coughlin, J. F. (2015). User involvement in product design practices: A case study on technologies for older adults, presented at the International Conference on Engineering Design (ICED 2015), Milan, Italy.

• 2014 Expand section

  • D'Ambrosio L. A., & Mehler, A. C. (2014). Three things policymakers should know about technology and older adults. Public Policy & Aging Report, 24(1): 10-13.

  • Lee, C. (2014, April). The effects of age-related individual characteristics on technology adoption and use, Human Factors and Ergonomics Society New England Chapter Student Conference, Cambridge, MA.

  • Lee, C. (2014). Adoption of smart technology among older adults: Challenges and issues. Public Policy & Aging Report, 24(1): 14-17.

  • Lee, C. & Coughlin, J. F. (2014). Older adults' adoption of technology: An integrated approach to identifying determinants and barriers, Journal of Product Innovation Management, 32(5): 747-759.

  • Lee, C. (2014, November). The role of trust in older adults' adoption and use of technology, The Gerontological Society of America's 67th Annual Scientific Meeting, Washington, DC.

• 2013 Expand section

  • Lee, C., D'Ambrosio, L. A., Myrick, R., Coughlin, J. F. & de Weck, O.L. (2013). Analysis of user-generated multimedia data on medication management and consumption behavior using data mining techniques, 7th International Conference on Universal Access in Human-Computer Interaction (UAHCI 2013), held as part of 15th International Conference on Human-Computer Interaction (HCII 2013), July 21-26, Las Vegas, NV.

• 2012

• 2011 Expand section

  • Lee, C., Orszulak, J., Asai, D., Myrick, R., Coughlin, J. F. & de Weck, O. L. (2011). Integration of medication monitoring and communication technologies in designing a usability-enhanced home solution for older adults, IEEE International Conference on ICT Convergence, Seoul, September 2011. (Received Excellent Paper Award) (external link)

• 2010

• 2009

• 2008

• 2007 Expand section

  • Coughlin, J. F., D'Ambrosio, L. A., Reimer, B. & Pratt, M.R.. (2007) Older adult perceptions of smart home technologies: Implications for research, policy & market innovations in healthcare. Proceedings of the 29th International Conference of the IEEE Engineering in Medicine and Biology Society. Lyon, France.

• 2006 Expand section

  • Coughlin, J.F. & Lau, J. (2006). Cathedral builders wanted: Constructing a new vision of technology for old age. Public Policy & Aging, 16(1).

  • Coughlin, J. F., Pope, J., & Leedle, B. (2006). Old Age, New technology and future innovations in disease management and home health care. Home Health Care Management and Practice, 18(3), pp. 196-207. (pdf 94 KB)

• 2005

• 2004

• 2003

• 2002

• 2001 Expand section

  • Coughlin, J. F., (2001) Technology and the future of aging. Proceedings: Technologies and Successful Aging. Published in the Journal of Rehabilitation Research and Development, 38(1), pp. S40-S42.